Russian Federation
Saint Petersburg, St. Petersburg, Russian Federation
UDK 159.9 Психология
Introduction. The article deals with psychological aspects of the influence of the head of the service team on the moral and psychological state of its members. The relevance is due to the value of the head in maintaining team members’ moral and psychological state, and the absence of studies showing the importance of the head in the formation of interactions and relationships in the service team while functioning in the subordination type of management.The lack of theoretical generalisations of the functions of the head actualises the need to study his influence on the moral and psychological state of the service team members through the prism of their interactions and relationships. Methods. The research methods are general scientific methods of processing, analysis and generalisation of information, used for prioritisation knowledge about organisational-psychological and socio-psychological aspects of the influence of the head of the service team on his subordinate employees.The modelling method is used to systematise theoretical knowledge about the influence of the head of the service team in the form of a model, including directions of interactions and relationships, revealing three aspects of organisational influence – determination (regulation), formation and adjustment. Results. The results of the study are: functions typology of the head of the service team (an organiser and a leader), revealing the features of interactions and relationships with subordinate employees; theoretical model of the head of the service team influence on the interactions and relationships of subordinate employees, applicable as methodological basis for assessing the state of this work by the employee of personnel department (psychologist of the unit) and developing recommendations to improve these activities. The obtained results are applicable for further study of the activity of the head of the service team in organisations of subordinate type of management, training of candidates for the position of the head of the service team, evaluation of the activity of the employees filling the positions of the headson moral and psychological support of subordinate employees.
head, service team, moral and psychological state, socio-psychological climate, employee relations
1. Solodovnikov S. Yu. Otnositel'nye preimuschestva subordinacionnogo i ordinacionnogo upravleniya v innovacionnoy sfere // Ekonomicheskaya nauka segodnya. 2019. № 9. S. 122–131.
2. Vanyushina I. N. Princip subordinacii na gosudarstvennoy sluzhbe Rossiyskoy Federacii i sluzhbe v organah vnutrennih del Rossiyskoy Federacii // Yuridicheskaya nauka i pravoohranitel'naya praktika. 2020. № 3 (53). S. 73–84.
3. Duhnovskiy S. V., Zlokazov K. V. Social'no-psihologicheskiy klimat i vnutrigruppovye otnosheniya v sluzhebnom kollektive // Kadrovik. 2023. № 12. S. 88–97.
4. Zueva O. V., Zorin A. V. Stil' upravleniya v organah vnutrennih del kak odin iz faktorov formirovaniya social'no-psihologicheskogo klimata sluzhebnogo kollektiva // Vestnik Maykopskogo gosudarstvennogo tehnologicheskogo universiteta. 2021. T. 13, № 4. S. 138–145; https://doi.org/10.47370/2078-1024-2021-13-4-138-145.
5. Astaf'ev N. V. Obuchenie rukovoditeley i formirovanie sluzhebnyh kollektivov svodnyh otryadov policii i operativnyh grupp v processe pervogo etapa podgotovki k sluzhebnoy komandirovke na territoriyu Severo-Kavkazskogo regiona Rossiyskoy Federacii // Pravo i obrazovanie. 2015. № 10. S. 115–124.
6. Mishin A. A. Vzaimosvyaz' psihologicheskogo klimata v sluzhebnom kollektive s effektivnost'yu sluzhebnoy deyatel'nosti // Prikladnaya yuridicheskaya psihologiya. 2021. № 3 (56). S. 71–75. https://doi.org/10.33463/2072-8336.2021.3(56).071-075.
7. Morozov V. A., Kalinin S. V., Levchenko A. A. Formirovanie gotovnosti sotrudnikov policii k vypolneniyu zadach v sluzhebnom kollektive OVD Rossii // Mir nauki, kul'tury, obrazovaniya. 2019. № 1 (74). S. 135–136.
8. Nezhkina L. Yu. Izuchenie splochennosti sluzhebnogo kollektiva sotrudnikov organov vnutrennih del // Pravoporyadok: istoriya, teoriya, praktika. 2019. № 4 (23). S. 94–98.
9. Gaynullina A. V. Psihologicheskie problemy deyatel'nosti rukovoditelya po profilaktike konfliktov i podderzhaniyu blagopriyatnogo social'no-psihologicheskogo klimata v sluzhebnyh kollektivah // Psihologiya i pedagogika sluzhebnoy deyatel'nosti. 2020. № 4. S. 40–42. https://doi.org/10.24411/2658-638X-2020-10100.
10. Mihaylova T. V., Dzhonov A. V. Problemy destruktivnyh vzaimootnosheniy v sluzhebnyh kollektivah organov vnutrennih del // Prikladnaya psihologiya i pedagogika. 2018. T. 3, № 4. S. 80–88. https://doi.org/10.12737/article_5c0809025f5f47.13738257
11. Sumina E. A., Chinnov A. G. Soblyudenie sluzhebnoy discipliny sotrudnikami organov vnutrennih del kak odin iz faktorov effektivnosti deyatel'nosti sluzhebnogo kollektiva // Akademicheskaya mysl'. 2020. № 4 (13). S. 119–122.
12. Duhnovskiy S. V. Otnosheniya v sluzhebnom kollektive i professional'noe samootnoshenie sotrudnikov organov vnutrennih del // Vestnik Chelyabinskogo gosudarstvennogo universiteta. Obrazovanie i zdravoohranenie. 2024. № 2 (26). S. 19–26. https://doi.org/10.47475/2409-4102-2024-26-2-19-26.
13. Kostina L. N. Ob issledovanii problem professional'nogo razvitiya zhenschin - sotrudnikov organov vnutrennih del MVD Rossii / Psihologiya XXI veka: vyzovy, poiski, vektory razvitiya : sbornik materialov IV Mezhdunarodnogo simpoziuma psihologov, g. Ryazan', 7–8 aprelya 2022 g. Ryazan' : Akademiya prava i upravleniya Federal'noy sluzhby ispolneniya nakazaniy, 2022. Ch. II. S. 101–106.
14. Vahnina V. V., Bugrov P. P. Psihologicheskie osobennosti professional'noy motivacii sotrudnikov organov vnutrennih del // Akademicheskaya mysl'. 2020. № 1 (10). S. 114–118.
15. Kravcova Yu. A. Osobennosti proyavleniya gruppovoy psihologii v osobyh usloviyah sluzhebnoy deyatel'nosti // Nauchnoe mnenie. 2024. № 12. S. 102–106. https://doi.org/10.25807/22224378_2024_12_102.
16. Gornostaev S. V. Sluzhebnaya loyal'nost' kak faktor sluzhebnoy deyatel'nosti: administrativno-pravovoy i fenomenologicheskiy podhody // Psihologiya i pravo. 2017. T. 7, № 1. S. 68–79. https://doi.org/10.17759/psylaw.2017070106.
17. Kanunnikov R. I. Vzaimosvyaz' samoocenki i haraktera vzaimootnosheniy v sluzhebnom kollektive u sotrudnikov organov vnutrennih del // Psiholog : setevoe izdanie. 2022. № 6. S. 111–121. https://doi.org/10.25136/2409-8701.2022.6.38604. URL: https://nbpublish.com/library_read_article.php?id=38604.
18. Sarsenova A. A. Otnoshenie k deyatel'nosti, rukovoditelyu i samootnoshenie sotrudnika pravoohranitel'nyh organov kak determinanty ego sluzhebnoy loyal'nosti // Rossiyskiy deviantologicheskiy zhurnal. 2022. T. 2, № 2. S. 201–210. https://doi.org/10.35750/2713-0622-2022-2-201-210.
19. Mal'ceva T. V., Konovalova O. A. Psihologicheskie aspekty deyatel'nosti rukovoditelya organov vnutrennih del i ih vliyanie na social'no-psihologicheskiy klimat v sluzhebnom kollektive (na primere Gosavtoinspekcii Sverdlovskoy oblasti) / // Nauchnye issledovaniya i razrabotki. Social'no-gumanitarnye issledovaniya i tehnologii. 2023. T. 12, № 3. S. 70–78. https://doi.org/10.12737/2306-1731-2023-12-3-70-78.
20. Eremeev S. G. Harassment: sovremennyy vzglyad na problemu // Prikladnaya yuridicheskaya psihologiya. 2022. № 1 (58). S. 28–35. https://doi.org/10.33463/2072-8336.2022.1(58).028-035.
21. Kotel'nikova E. V. Fenomen «psihologicheskoe nasilie»: suschnost', formy proyavleniya i rasprostranennost' v mezhlichnostnyh otnosheniyah sotrudnikov organov vnutrennih del / Psihologiya XXI veka: vyzovy, poiski, vektory razvitiya : sbornik materialov Vserossiyskogo simpoziuma psihologov s mezhdunarodnym uchastiem, g. Ryazan', 9–10 aprelya 2020 g. Ryazan' : Akademiya prava i upravleniya Federal'noy sluzhby ispolneniya nakazaniy, 2020. S. 342–349.
22. Gaynullina A. V., Ryabova M. G. Psihologicheskiy potencial sovremennogo rukovoditelya organov vnutrennih del kak osnova effektivnogo upravleniya social'nymi processami v sluzhebnyh kollektivah // Psihologiya i pedagogika sluzhebnoy deyatel'nosti. 2023. № 3. S. 34–38. https://doi.org/10.24412/2658-638X-2023-3-34-38.
23. Mar'in M. I., Teregulova O. A. Osobennosti formirovaniya blagopriyatnogo social'no-psihologicheskogo klimata v territorial'nyh podrazdeleniyah organov vnutrennih del Rossiyskoy Federacii // Penitenciarnaya nauka. 2024. T. 18, № 4 (68). S. 443–448. https://doi.org/10.46741/2686-9764.2024.68.4.011.
24. Duhnovskiy S. V., Zlokazov K. V. Sub'ektivnaya ocenka vnutrigruppovyh otnosheniy: opisanie oprosnika i vozmozhnosti ego ispol'zovaniya // Vestnik Kaliningradskogo filiala Sankt-Peterburgskogo universiteta MVD Rossii. 2023. № 4 (74). S. 106–112.
25. Verstova M. E., Polezhaeva S. A., Polyakov A. N., Romanovskiy I. L. K voprosu o funkcional'noy strukture sistemy upravleniya OVD v kontekste resheniya sovremennyh zadach pravoohranitel'noy deyatel'nosti // Vestnik Akademii ekonomicheskoy bezopasnosti MVD Rossii. 2009. № 2. S. 50–55.
